Selling on Market X

Whether you are increasing your sales for your business or looking to make some money, selling your items on Market X is fast and easy. We recommend opting into messages from our team to stay up-to-date on your listings and orders.

What you can sell

You can list almost anything that can ship. Check out our list of Prohibited Items to know what we don’t allow in the marketplace.

Listing an Item

Taking good photos

  • We recommend using natural lighting to capture the item’s color on a solid background preferably.
  • Be sure to make the first photo your best – it’ll be the first thing a shopper sees.  We recommend using photos with a solid background like white.

Describing your item

  • Include the condition, color, size, category, and any flaws the item might have.
  • Add the brand name if you have it – lots of shoppers search for specific brands.
  • For some items, Market X Limited may recognize the item and input item details for you. You can still edit these details before listing.

Pricing it right

  • Setup your prices. If you are selling a second-hand item under the Market X Jamaica Storefront then check out similar sold listings to see what your item might sell for.

Your item sold. What’s next?

When one of your items sells, we’ll email you your Market X label. We ask that you ship the item within 1-2 days so the buyer can get their order on time.

  • Package the item with care
    Package the item with care so it arrives safely. Attach the shipping label with the tracking number from our trusted shipping courier. You can look through our packaging guidelines for the best tips.
  • Package and have the item ready to ship within 1-2 business days
    Ship within 1-2 days of sale. Mark an order as “Item Ready” for our trusted courier to dispatch a pick-up of the package from your location, in some cases such as multiple vendors being associated to one order, then we will ask that you drop-off item to the courier. If you’re shipping on your own, you’ll need to provide a valid tracking number on the order.
  • Confirm your shipment
    If you’re experiencing a delay, let the buyer know. Once the carrier has the package, add a shipment status “Out for delivery” from your order status page within mX Dashboard.


Getting paid

Currently we have it set in the process where a buyer has 48 hours to return a product or cancel a service under our refunds and return policy. Once the item is delivered to the buyer, they have 48 hours to open the package and rate the transaction. If they run into any issues, they can contact you through the support option under your storefront. For escalations, they will reach out to us from the Contact Us page.

You get paid instantly upon a confirmed sale directly to your mX earnings, however the sale isn’t final until 48 hours after purchase. Our refunds and return policy would guide any issues thereafter should there be any.

You can cash out your earnings in minutes with Lynk or PayPal. If you don’t mind waiting a 2-5 days, you can also request a direct deposit from your earnings to your bank account.

To access your earnings, go to your mX Dashboard.

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